St. Cloud Door Company’s business was booming, but its systems couldn’t keep up—not without breaking. They realized they need to change before things got worse so they partnered with MainSpring.
MainSpring consultants worked closely with St. Cloud to understand their business processes and engineered a solution that was both efficient and scalable. That is, when they grew, the solution could grow too. The results: streamlined operations and growth—and no more crashing Excel files or stovepipe systems!
The new system also gives St. Cloud’s sales team information on demand, including detailed product information such as door styles, finishes, species and hinge types. This is a major improvement from the old system. The sales team can select products from the system and it will calculate prices in real-time and generate new quotes, reducing the sales team’s time to produce estimates and delivering quotes quicker to customers.
Once the customer approves the order, St. Cloud’s shop foreman uses the system to communicate with the production machines. The system sends electronic files with door codes and dimensions directly to the machines. There, the machines use the specifications to cut the door panels and parts used to create the finished product. Their barcode systems and streamline automation ensures quick turnaround times, fully custom, high quality doors. St. Cloud also does it green by using 100 percent water-based stain, paints and clear coatings by Sherman Williams.
“Our products are manufactured to custom sizes with numerous variables,” Shah said. “The link between office and plant had to be perfect in order to allow proper machining of parts with no tolerance for errors. Since using the new MainSpring solution, order processing and part preparation for the plant has increased speed by 300 percent.
Our pricing structure is also very intricate and closely controlled. The organization and automation of creating costs has immensely reduced errors of pricing to our customers.
The bottom line is that the improvements to our order entries, quoting, job tracking, production planning, shipment planning, and marketing research are far beyond what we hoped for before beginning the development with MainSpring.
What’s more is that we are able to serve our customers in a more professional and timely manner.”
As one of Florida’s largest manufacturers of kitchen cabinet door products, St. Cloud Door Company has been manufacturing high quality doors consistently on time and at the best value since 1992. They are the first custom Thermo-Foil door producer in North America and have been one of the top 100 fastest growing companies in Florida for four consecutive years.
